jet baj Privacy Policy

1 Introduction and Scope

jet baj is an online entertainment and betting platform operated for users in Bangladesh. This Privacy Policy ("Policy") describes our commitment to the information collected from you when you use the services provided through https://jet-baj.cam.

By registering on this site, browsing it, or using any of its services, you are considered to have accepted the terms of this Policy. This Policy should be read together with our Terms and Conditions, as both documents together form the complete legal basis for use of the services.

jet baj may update this Policy at any time. For significant changes, we will post a notice on the site or inform you at your registered email address. The latest version of the Policy will always be available on this page.

2 What Information We Collect

jet baj collects two types of information from you: information you provide directly, and information collected automatically while you use our services.

2.1 Information You Provide Directly

Information you supply during registration or account management:

• Full name, date of birth and gender
• Email address and mobile number
• Identity document details (when identity verification is required)
• Mobile banking account details (bKash, Nagad, Rocket or Upay — for transaction purposes only)
• Information provided when contacting the support team

2.2 Information Collected Automatically

When you browse jet baj or use its services, our systems may automatically log the following:

• IP address and device type
• Browser type and language preference
• Date, time and duration of visits
• Which pages you visited and for how long, and which links you clicked
• Data collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

For fraud prevention and identity verification purposes, jet baj may verify information with trusted third-party service providers. Applicable laws and regulations are followed in all such cases.

3 How We Use Your Information

jet baj uses collected information only for legitimate and defined purposes. It is not used for anything unnecessary or unrelated.

• Account Management: Registration, login verification, account security and password recovery.
• Transaction Processing: Processing deposits and withdrawals, and detecting duplicate or fraudulent transactions.
• Service Improvement: Analysing user experience to improve the site's performance and design.
• Communications: Sending important account notifications, security alerts and service updates.
• Marketing (Optional): Sending relevant offers and promotional information based on your consent — which you can withdraw at any time.
• Legal Obligations: Retaining and providing information as required to comply with applicable laws and regulations.
• Responsible Gaming: Identifying unusual betting patterns to help protect player wellbeing.

4 Sharing Information with Third Parties

jet baj does not sell your personal information or transfer it to third parties for commercial purposes. However, limited information may be shared with trusted partners in specific circumstances:

4.1 Service Provider Partners

We use specialist companies to operate the platform — such as payment processing, technical infrastructure and fraud detection. These companies use your information only for the designated task and are bound by strict confidentiality agreements.

4.2 Legal Requirements

We may be required to disclose information to comply with a court order, a valid request from a government authority, or applicable law. In such cases, only the minimum necessary information is provided.

4.3 Business Changes

In the event of a business restructure or change of ownership, user information may be transferred. In such cases we will notify users in advance and ensure the same standard of privacy protection is maintained.

5 Cookies and Tracking Technologies

jet baj uses cookies and similar technologies on its site. Cookies are small text files stored on your device that are used to improve site performance and make your browsing experience easier.

5.1 Essential Cookies

These cookies are necessary to maintain login sessions, perform security checks and keep the site's basic functions working. Disabling them will prevent the site from functioning properly.

5.2 Analytical Cookies

Analytical cookies are used to collect statistical data such as which pages are visited most and how long users spend on the site. This information is used to improve the site.

5.3 Managing Cookies

You can control cookies through your browser settings. Please note that disabling essential cookies may prevent you from accessing some features of the site.

6 Data Security Measures

jet baj follows industry-standard technical and administrative measures to protect your personal information.

• SSL Encryption: SSL technology is used on all pages and transactions on the site, keeping data exchanged between your browser and our servers encrypted.
• Data Encryption: Sensitive information — such as passwords and payment details — is stored on our servers in encrypted form.
• Access Controls: Only authorised staff may access information, and only for designated tasks. All access is logged and regularly reviewed.
• Regular Audits: Our security measures are regularly tested and updated against new threats.
• Two-Factor Verification: OTP-based verification significantly reduces the risk of unauthorised access to accounts.

However, sending information over the internet is not entirely without risk. jet baj takes the highest available protective measures, but no system can guarantee complete security.

7 Data Retention Period

jet baj does not keep your information longer than necessary. Retention periods are determined by the type of information:

• Account Information: For as long as the account is active and for as long as required to meet legal obligations after it is closed.
• Transaction Records: Kept for an extended period for financial auditing and legal accountability purposes.
• Support Communications: Kept for a defined period for dispute resolution and service improvement.
• Cookie and Log Data: Generally short-term — from a few weeks to a few months.

Once the purpose has been fulfilled or there is no longer a valid reason to retain the data, it is securely deleted or anonymised.

8 Your Rights and Choices

As a jet baj user, you have certain important rights over your own information:

8.1 Right to Access and Correct Your Information

You may request at any time to see what information we hold about you. If any information is incorrect or out of date, you may request that it be corrected.

8.2 Right to Delete Your Information

In certain circumstances you may request that your information be deleted. However, if there is a legal obligation or an ongoing dispute, full deletion may not be possible.

8.3 Withdrawing Marketing Communications

If you no longer wish to receive promotional emails or messages, you can change this preference by using the "Unsubscribe" link at the bottom of any communication or by notifying our support team directly.

8.4 Right to Close Your Account

If you no longer wish to use jet baj, you may request that your account be closed. Full details on self-exclusion and account closure can be found in the Responsible Gaming guidelines.

To exercise any of these rights, contact our support team directly. We generally respond to requests within a reasonable time.

9 Collection of Minors' Information

jet baj's services are for persons aged 21 and above only. We do not knowingly collect information from anyone under the age of 21.

If we believe that a minor has registered, that account will be closed immediately and any information collected will be deleted.

If you become aware that a minor is using jet baj, please notify our support team so we can take prompt action.

10 International Transfer of Information

Because jet baj uses global technology infrastructure, your information may be stored on servers outside Bangladesh. For any such transfer, we ensure that the information receives a level of protection equivalent to the standard described in this Privacy Policy.

Contracts with overseas service providers explicitly include data privacy requirements, so that your information receives the same standard of protection wherever it is held.

11 Third-Party Sites and Services

The jet baj site may contain links to third-party sites, such as payment gateways or game provider portals. These external sites have their own privacy policies and are not under jet baj's control.

When you visit a third-party site, that site's privacy policy applies. We recommend that you read the privacy policy of any external site carefully before providing information on it. jet baj is not responsible for how third parties use information.

12 Policy Changes and Updates

jet baj reserves the right to update this Privacy Policy as needed. After any change, the new version will be published on this page and the "Last Updated" date will be revised.

For significant changes, registered users will be notified in advance by email or via a notice on the site. Continued use of the site after a change is made will be taken as acceptance of the updated policy.

To learn more about this Policy, you can visit our FAQ section, where you will find answers to common questions about privacy and security.

13 Contact Us

If you have any questions about this Privacy Policy, any concerns about your information, or wish to exercise your rights, you can contact the jet baj support team directly.

Our support team is available seven days a week, twenty-four hours a day, and provides service in both Bengali and English. Immediate responses are available via live chat.